Privacy Policy

Last updated: January 1, 2026

1. Information We Collect

Elite Stream Solutions ("we," "our," or "us") collects information you provide directly to us, such as when you contact us through our website forms or email communications.

1.1 Information You Provide

  • Contact information (name, email address, phone number)
  • Messages and communications you send to us
  • Any other information you choose to provide

1.2 Automatically Collected Information

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent on our website
  • Referring website addresses

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Improve our website and services
  • Send you information about our services (with your consent)
  • Comply with legal obligations
  • Protect our rights and prevent fraud

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights, property, or safety
  • In connection with a business transfer or merger

4. Embedded Content

Our website embeds videos from third-party platforms such as YouTube. These platforms may collect information about your viewing habits according to their own privacy policies. We encourage you to review the privacy policies of these third-party services.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Objection to processing
  • Data portability

8. Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy, please contact us at:

Elite Stream Solutions
1247 West Randolph Street
Chicago, IL 60607
United States
Email: [email protected]
Phone: +1 (312) 247-9847